Frequently Questions and Answers

Q: Does it has active noise cancellation?

A: Yes, it has ANC(active nose cancellation). But if in wired mode, the ANC will be unavailable.

Q: Will the ANC be available on airplane?

A: The ANC is available in wireless mode. But it can’t work on wired mode.

Q: Can this get music from my computer I have wireless speakers?

A: If your computer has Bluetooth, these headphones should work with it.

Q: Why i can’t switch music when used 3.5mm plug?

A: Hello, all of the buttons can’t work with 3.5mm plug because the headphones will power off automatically in wire mode.

Q: The headphones will be disconnected while charging.

A: Hello. The headphones will power off while charging.

Q: Can these headphones be charged wirelessly?

A: No, we are sorry that these headphones cannot support charged wirelessly.